GaitAid Frequently asked questions
Q: Do I need to walk with the glasses on all the time?
A: No. The Virtual Walker is a training device. You spend some time every day walking with it and this training brings better walking and balance. The improvement is seen after the training when walking without the glasses.
Q: Can the GaitAid be used at home?
A: YES. The GaitAid is especially suited for home use. It is possible to practice with the device in any safe walking path.
Q: Can the GaitAid be used outside?
A: YES. It is very beneficial to practice in different environments. As long as you have a safe walking path to practice on clear of obstacles.
Q: While wearing the goggles can I see what is around me?
A: Yes. The goggles allow you to see what is above and below you. The tiles are to be seen from a horizon point of view.
Q: Can I wear my glasses when I'm using this device?
A: The display goggles will fit over small frame glasses. They will not fit over larger frame glasses. Practice with the device requires walking over a predetermined safe path. If you do require eyeglasses for this then the GaitAid device may not be suitable for you.
Q: What are the benefits of practicing with the GaitAid as opposed to practicing on a floor with visual markings?
A: Walking on a floor with markings has been shown to be beneficial for improving walking in movement disorder patients in the clinic. However, the GaitAid Virtual Walker allows the patient to practice in different environments. This is an important aspect of therapy.
The Virtual Walker displays the tiles to step on clearly. The patient can see the surroundings and at the same time focus their attention on the virtual image on the goggle display. The virtual cues are clearly visible, and being closer to the eyes, are much easier to focus on than markings on a floor.
The virtual cues leave a stronger impression and are easier to remember and imagine than real-world visual cues. Many users report they can imagine seeing the virtual tiles in their mind’s eye helping them to continue to improve their walking after their daily session is over.
Q: What do the audio cues sound like?
A: A click or thump similar to a soft bass drum.
Q: What are the benefits of practicing with the GaitAid as opposed to
practicing with a metronome?
A: The auditory feedback is matched to the patient 's steps. The patient hears auditory sound feedback based on how they walk. This allows them to modify their own gait creating a rhythmic feedback sound. Rhythmic auditory sound cues represent a balanced walking pattern. This feedback system facilitates your rediscovering a natural walking pace.
Q: Is it complicated to use?
A: The GaitAid Virtual Walker is very easy to operate. One knob turns the device on or off and sets the volume of the sound. Using the Audio-Visual Walker comes quite naturally to most people. The image is clear and it easily creates the impression of a real marked floor. There is no training necessary to use the device. "Step onto the tile in front of you", is the only instruction given. If you are working with a therapist, they may add other instructions, as they deem appropriate. However, it isn’t necessary.
Q: How soon will the GaitAid be shipped to me?
A: We usually ship within one week of the order. In the event of devices running out of stock - a notice will appear on the order page with an estimated shipping date.
Q: How long does the shipment take?
A: The GaitAid Virtual Walker is shipped with UPS Ground from MA in the US. Delivery is between one and 5 days depending on your location. International orders are shipped with USPS Priority International. Delivery is within 5-10 business days. You will receive a tracking number for either a domestic or an international order when it is shipped.
Q: When does the 30 day trial start?
A: The 30 day trial starts when you receive the device. You will have a full 30 day trial with the GaitAid at the end of which you can return it for a refund.
Q:Can I order the GaitAid over the internet?
A: Yes. You may click on the "Order" button above and choose your option.
Q: Do I have to use the internet to order the GaitAid?
A: No. You can order the GaitAid device over the phone or fax with your credit card, by bank wire transfer or by sending a check in the mail.
Q: What if I damage the GaitAid during the trial period, during the first year of use or there after as a result of improper use or an accident?
A: If the GaitAid device has been damaged as a result of improper use, we will attempt to repair it for you. You will be charged for repair including cost of parts and labor only.
Q: Is the Gaitaid device covered by Medicare or other insurance companies?
A: No. At this time the GaitAid device is not covered by insurance.